Terms of service

Delivery Policy

Royal Living Furniture offers fast and reliable local delivery across Brampton and surrounding areas. Delivery timelines may vary depending on product availability, order size, and delivery location. Estimated delivery dates are provided at the time of purchase but are not guaranteed. Customers are responsible for ensuring clear access to the delivery location. Any changes to delivery dates must be requested in advance and may be subject to additional fees.

Assembly Policy

Assembly service is available for select furniture items. Assembly fees, if applicable, will be communicated at the time of purchase. Furniture must be delivered to the final room location prior to assembly. Royal Living Furniture is not responsible for delays caused by insufficient space, access issues, or unsafe assembly conditions.

Financing Policy

0% financing and other flexible payment options are available on approved credit through our financing partners. Financing terms, eligibility, and approval are subject to the lender’s conditions. Royal Living Furniture does not guarantee financing approval. Customers are encouraged to review financing terms carefully before completing their purchase.

Warranty Policy

Extended warranty options are available on select furniture items. Manufacturer warranties apply where applicable. Warranty coverage varies by product and does not include normal wear and tear, misuse, or accidental damage unless specified in the warranty agreement. Proof of purchase is required for all warranty claims.

Damage & Inspection Policy

Customers are responsible for inspecting furniture at the time of delivery or pickup. Any visible damage or issues must be reported immediately. Claims reported after delivery acceptance may not be eligible for resolution.

Cancellation Policy

Order cancellations must be requested within 24 hours of purchase. Orders that have already been processed, shipped, or customized may not be eligible for cancellation. Cancellation fees may apply.

Privacy Policy

Royal Living Furniture respects customer privacy and is committed to protecting personal information. Customer data is collected only for order processing, customer service, and communication purposes. Personal information is never sold or shared with third parties except as required to complete transactions or comply with legal obligations.

Pricing & Availability Policy

Prices, promotions, and product availability are subject to change without notice. While we strive for accuracy, Royal Living Furniture reserves the right to correct any errors in pricing, descriptions, or availability.

In-Store & Virtual Consultation Policy

Customers may visit our showroom or book a virtual consultation to view furniture and receive guidance. Virtual calls are intended for product viewing and consultation only and do not guarantee availability or pricing.